ILLiad

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FAQ's

Have more questions about ILLiad and interlibrary loan? Check out our frequently asked questions page.

How to videos

Check out our "How to.." video page for videos on how to sign up, place a request or renew an item in ILLiad

Using a Kindle for ILL

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If you are not yet familiar with our Interlibrary Loan service, please take a few moments to read some information about Interlibrary Loan. To sign up for an ILLiad interlibrary loan account please click on the tab to the left. We have also recently posted a series of frequently asked questions, just click on the FAQ tab.

What we do for you

For all College of Lake County students, faculty, and staff regardless of your location, study or research, we borrow library materials and obtain photocopies of articles from other libraries and have these items available for you to pick up at the CLC library location of your choice. This free service is available for any item not owned by the CLC Libraries, for items missing from our collections and for items on order.
For other libraries, we lend library materials and provide photocopies of articles from the College of Lake County library collections.
The College of Lake County now uses the ILLiad system which allows you to request items from any computer. With ILLiad, you can place requests, track the status of your requests, view due dates and renew items - all online.

How we deliver items to you

Email notification You will receive an email letting you know your item has arrived.
Hold for Pickup
All hardcopy formats can be held for you at one of our three campus locations:
Grayslake at the John C. Murphy Library's circulation desk.
Southlake Campus library
Lakeshore Campus library - by special arrangement
Electronic Delivery
About 90% of articles borrowed from other libraries will be delivered electronically through your ILLiad account.
You can choose your preferred delivery location when you sign up for your ILLiad account.

Useful Tips

Don't wait until the last minute to use interlibrary loan. Requests can take 2 weeks or more to arrive, dependent upon how many libraries own the item and how far it has to travel to get here.
Many libraries do not loan audio / visual materials and they may have shorter due date.
You must provide a CLC email address. You will be notified when your item arrives with an email message.
Pick up your items promptly to take advantage of the full loan period.

ILLiad Testimonials (Love notes)

"Thank you soo much! This is my first time using Illiad and I am really surprised at how fast and easy this was."---Student

"WOW!!!!!!!!! That was really fast. ...thank you so MUCH. I didn't think that it is going to be that easy and fast. I'm definitely going to let my classmates know about Interlibrary loan ... It is awe(s)ome!!!!!!!!!"---Nursing student

"Great find, this is wonderful. There is no need for the hard copy now, thanks a bunch."--Faculty member